Return & Refund Policy

You may request a return within 30 days after receiving your item. To be eligible, the item must be in the same condition as received, unworn or unused, with tags and original packaging, and accompanied by proof of purchase.

Before sending an item back, contact info@welllifesense.com with your order number. If your return is accepted, we will provide instructions and a return shipping label. Items sent back without first requesting a return will not be accepted.

Inspect your order on arrival and contact us promptly if it is defective, damaged, or incorrect so we can review the issue.

Some items, including perishable, customized, personal care, hazardous, sale items, and gift cards, may be ineligible for return. Contact us about a specific item before sending it back.

For another size or product, request an eligible return and place a separate order. Once a return is received and inspected, we will notify you of the refund decision. Approved refunds are sent to the original payment method; bank processing may take additional time.

Applicable taxes may be calculated at checkout. Duties and import taxes are not collected at checkout. Contact us if you have a question about charges associated with a return or refund.